Free shipping in Switzerland over CHF 120

Shipping & Returns

Shipping

Your goods will be shipped with Swiss Post, unless otherwise agreed. Switzerland: Parcel up to 2 kg CHF 10.50. For international deliveries, postage depends on the respective country.

Cancellation

Cancellations are only possible before shipping.

Right of Return

We accept returns of goods within 14 days without stating a reason. The item must be unused and in perfect condition. The purchase amount will be refunded, minus any shipping costs incurred. Returns must be announced to info@savetheyarn.com.

Defects/Exchanges

It is important to us that you are satisfied with our products! If the customer is not satisfied, the goods can be returned within 14 days. The purchase amount, minus shipping costs, will then be refunded. A return must be registered at info@savetheyarn.com. Complaints must be made within 14 days of receipt of the shipment to info@savetheyarn.com. Legitimate complaints entitle the customer to a replacement delivery or a refund.